As an ICT Support Technician, you'll be the go-to person for technical issues in a desktop and network environment. This role is perfect for someone who enjoys helping others solve their tech problems.
I Can is looking for an ICT Support Technician to join their team in Gauteng. In this role, you will provide essential technical support and maintenance services to ensure that desktop environments and networks run smoothly. Your primary responsibility will be to assist end users with their technical issues, making sure they have the tools they need to work effectively.
On a daily basis, you will be the first point of contact for any technical problems that arise. This includes diagnosing issues, troubleshooting hardware and software problems, and providing solutions to ensure minimal downtime. You will work closely with users to understand their challenges and guide them through the resolution process.
The ideal candidate for this position is someone who enjoys working with technology and helping others. You should have a solid understanding of desktop support and network troubleshooting. Strong communication skills are essential, as you will be interacting with various users who may not be tech-savvy. A willingness to learn and adapt to new technologies will also serve you well in this role.
Key responsibilities include: • Providing first-line technical support to end users • Diagnosing and resolving hardware and software issues • Assisting with network troubleshooting • Maintaining documentation of support requests and resolutions
If you are looking to start your career in IT support and enjoy working in a collaborative environment, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.