As an IT Support Engineer at RPO Recruitment, you'll be the go-to person for resolving technical issues. Your expertise in operating systems and network protocols will help keep systems running smoothly.
RPO Recruitment is looking for a Tier 2 IT Support Engineer to join their team in Cape Town. In this role, you will provide technical support to users, troubleshooting issues related to both Windows and Linux operating systems. Your day-to-day tasks will involve diagnosing hardware and software problems, as well as assisting with network configurations and protocols. You will be a key player in ensuring that systems are operational and that users receive timely assistance.
The ideal candidate will have a solid understanding of operating systems and network protocols. You should be comfortable working with hardware configurations and have a knack for solving technical issues. Familiarity with cloud services, particularly Azure, is a plus but not mandatory. This role is suited for someone who enjoys problem-solving and has a passion for technology.
Responsibilities include: • Providing Tier 2 support to users • Troubleshooting and resolving technical issues • Assisting with hardware and software configurations • Collaborating with other IT team members to improve processes
If you are looking to grow your skills in a supportive environment, this position offers opportunities for training and development. Join RPO Recruitment and be part of a team that values your expertise and encourages your professional growth.
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