Join Integrity360 as a Senior Cyber Incident Response Analyst and take your cybersecurity career to new heights. You'll respond to cyber incidents, analyze threats, and work directly with clients to enhance their security posture. If you're passionate about tackling complex security challenges, this role is for you.
Innovative and collaborative, with a strong emphasis on employee development.
**About Us** Integrity360 is a leading independent cybersecurity and PCI specialist operating across Europe, Africa, the Caribbean, and North America. The company has office locations in Ireland, the UK, Bulgaria, Italy, Sweden, Spain, Lithuania, Ukraine, Africa, the Caribbean, and Canada, supported by six Security Operations Centres (SOCs) located in Dublin, Sofia, Madrid, Stockholm, Rome, and Cape Town. With over 780 employees, including more than 585 dedicated cybersecurity professionals, Integrity360 delivers a full suite of professional, support, and managed security services. These span the complete cyber risk lifecycle, from identification and prevention to detection, response, and recovery. Integrity360 supports over 3000 mid\-market and enterprise organisations across sectors including financial services, insurance, government, healthcare, retail, telecommunications, and utilities. At Integrity360, people come first. We invest heavily in learning, development and progression, fostering a dynamic culture where innovation, collaboration and continuous growth are at the heart of what we do. If you're ready to take your cyber security career to the next level, we’d love to hear from you. **Job Role** The Senior Cyber Incident Response Analyst will work within established methodologies to perform a variety of Incident Response related activities for new and existing customers, to include responding to cyber incidents, proactively hunting for adversaries in customer networks, conducting detailed Intrusion analysis – host and network, malware reverse engineering, Digital forensics and Cyber Threat Intelligence services. Proactive client services, such as compromise assessments and evaluating and recommending tools and technology for incident response are also in scope. Demonstration of a strong comprehension of malware, emerging threats and adversary TTPs will be critical to success. Candidates based in Cape Town or Johannesburg preferred but not essential and we are open to candidates based in any province within South Africa. **Responsibilities** * Customer focus \- have the ability to work directly with customers and demonstrate services delivered to customers in a face\-to\-face setting when required. * You will have the capacity to multitask on several technical and operational issues simultaneously. * Have a very good understanding of customer issues and you are able to empathize with customers as to their current situation. * Ability to think through difficult issues and provide advice or when necessary. * A clear understanding of the ITIL processes. * Ability to work on assignments requiring sound judgement in resolving issues or in making recommendations. * Initiative to drive all incidents to resolution, ensuring timely participation by all stakeholders. * Without hesitation when required, escalate issues to upper management, to include C\-Level managers, in accordance with prescribed procedures. * Incident Management and Incident...
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