As an IT Support Officer at Merchant West, you'll ensure the technology systems run smoothly and efficiently. This role is perfect for someone with a solid background in IT support who enjoys solving problems and helping users.
Professional and supportive, with a focus on technology and compliance.
Merchant West is looking for an IT Support Officer to maintain and support their IT systems, hardware, and software. In this role, you will be crucial in ensuring that the technology environment is reliable and secure, which is essential for the company's operations in the financial services sector.
Your day-to-day responsibilities will include troubleshooting technical issues, installing and configuring hardware and software, and supporting the deployment of new systems. You will also need to adhere to IT support processes and governance frameworks, ensuring that all operations meet audit and compliance requirements.
This position suits someone with 2 to 4 years of experience in IT support or helpdesk environments, particularly within financial services. You should be comfortable working with various IT systems and have a knack for problem-solving. Attention to detail and a commitment to maintaining high standards of service delivery are key.
Key responsibilities include: • Providing technical support and troubleshooting for users • Installing, configuring, and maintaining IT hardware and software • Supporting the deployment of new systems and technology upgrades • Ensuring compliance with IT governance and audit requirements
If you enjoy working in a professional environment and have a passion for technology, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.