As a Principal Platform Architect at ServiceNow, you'll play a key role in guiding customers through their digital transformation journeys. This position requires a blend of technical expertise and strong interpersonal skills to ensure successful platform adoption and improved customer outcomes.
Innovative and customer-focused
ServiceNow is on a mission to help organizations work smarter and more efficiently through its AI-driven platform. As a Principal Platform Architect, you will be part of the Customer Outcomes team, which is dedicated to accelerating platform adoption and enhancing customer experiences. Your role will involve working closely with clients to establish a solid technical foundation on the ServiceNow platform, ensuring they leverage best practices for long-term success.
In this technical advisory position, you will engage with various stakeholders, including executives and development teams, to design solutions that align with their digital transformation goals. Your responsibilities will include translating business and technical requirements into a comprehensive architectural blueprint, managing technical governance, and ensuring the overall health of the platform. You will also support the sales process by scoping engagements and providing estimates.
The ideal candidate for this role is someone with extensive experience in technical architecture and a deep understanding of the ServiceNow platform. Strong communication and relationship-building skills are essential, as you will be collaborating with both technical and business leaders. You should be comfortable guiding teams through complex projects and providing insights based on your expertise.
If you are passionate about technology and enjoy helping organizations navigate their digital journeys, this role could be a great fit for you. Join ServiceNow and contribute to a culture that values innovation and customer success.
You'll be taken to the original listing on Indeed to apply.