Join a dynamic IT team as an IT Support Specialist where you'll tackle hardware, software, and network challenges. This role is perfect for hands-on problem solvers looking to advance their careers in IT support.
As an IT Support Specialist at Network Contracting Solutions, you'll be part of a vibrant team dedicated to providing top-notch support to users. Your primary responsibility will be to offer second-line support for various IT issues, ensuring that hardware, software, and network problems are resolved efficiently. This role is ideal for someone who enjoys hands-on troubleshooting and is eager to develop their skills in a supportive environment.
In your day-to-day work, you will handle a range of tasks including: • Assisting users with hardware and software issues • Managing user access through Active Directory • Supporting Microsoft 365 applications • Collaborating with the IT team to improve service delivery
To succeed in this role, you should have 2 to 5 years of experience in IT support, particularly at the L2 level. Familiarity with Microsoft 365 and Active Directory is essential, and relevant IT certifications like A+ or N+ will give you an edge. If you are a proactive problem solver who enjoys working in a dynamic setting, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.