Join a growing IT services provider as an IT Support Engineer. You'll provide both remote and onsite support to business clients, ensuring their systems run smoothly and efficiently.
As an IT Support Engineer at a growing IT services provider, you'll play a crucial role in ensuring that clients receive top-notch support for their IT needs. Your day-to-day responsibilities will include providing both remote and onsite assistance, managing Microsoft 365 environments, and maintaining server and network infrastructure. This role is ideal for someone who enjoys problem-solving and has a strong background in IT support.
In this position, you will be expected to proactively monitor and troubleshoot client systems, ensuring minimal downtime and optimal performance. You will also assist with cloud projects, which adds an exciting dimension to your work. Your experience with Managed Service Providers will be a significant advantage, as you will be working closely with various business clients.
Key responsibilities include: • Providing remote and onsite IT support to clients • Managing Microsoft 365 environments • Maintaining and supporting Windows Server environments • Supporting hosting environments including WHM/cPanel • Participating in occasional after-hours support when required
To succeed in this role, you should have at least 4 years of IT support experience and a solid understanding of network infrastructure. If you are looking for a supportive and client-focused environment where you can grow your skills and contribute to exciting projects, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.