As an IT Desktop Support Technician, you'll be the go-to person for resolving technical issues in a fast-paced investment firm. Your role will involve hands-on support and customer interaction, making it ideal for someone who enjoys helping others with tech problems.
In this role as an IT Desktop Support Technician, you will be part of a dynamic team at an investment and management firm based in Stellenbosch. Your primary responsibility will be to provide desktop support to employees, addressing their technical issues and ensuring smooth operations. This involves handling day-to-day support tickets and responding to call-outs as needed.
You will be involved in various tasks, including: • Troubleshooting hardware and software issues • Setting up new devices and peripherals • Assisting with software installations and updates • Collecting and delivering stock and services as required
This position is well-suited for someone who enjoys working directly with people and solving problems. Strong customer service skills are essential, as you will be the first point of contact for technical support. While prior experience is a plus, the role is entry-level friendly, making it a great opportunity for those looking to start their career in IT support.
To succeed in this role, you should have a solid understanding of troubleshooting techniques and be comfortable with hardware and software setups. Familiarity with networking concepts and experience using ticketing systems can be beneficial but are not mandatory. If you are passionate about technology and helping others, this could be the perfect fit for you.
You'll be taken to the original listing on CareerJet to apply.