As an ICT User Support Technician at iOCO, you'll be the go-to person for IT support. This role is perfect for someone who enjoys helping others and has a knack for problem-solving.
supportive and collaborative
iOCO is looking for a proactive ICT User Support Technician to join their team in Cape Town. In this role, you'll be responsible for providing excellent customer support to users experiencing IT issues. Your day-to-day tasks will involve troubleshooting problems, assisting with IT asset tracking, and maintaining documentation to ensure smooth operations.
You will be the first point of contact for users needing help with their IT-related queries. This means you'll need to have strong communication skills and a friendly approach to customer service. Your responsibilities will include:
This position is ideal for someone with 1-3 years of experience in IT support who enjoys working in a collaborative environment. If you have a passion for technology and helping others, this could be the perfect fit for you. The role offers a chance to grow your skills and advance in the IT field while contributing to a supportive team atmosphere.
You'll be taken to the original listing on CareerJet to apply.