As an IT Support Technician, you'll be the go-to person for all IT-related issues in a factory and warehouse setting. Your role will involve troubleshooting, setting up equipment, and ensuring that all IT needs are met efficiently.
In the role of IT Support Technician at Black Tie Recruitment, you will be responsible for addressing all IT needs within a factory and warehouse environment. Your day-to-day tasks will include troubleshooting issues, setting up applications and equipment, and ensuring that user requests are handled promptly and effectively. You'll play a crucial role in maintaining smooth operations by ensuring that all IT-related tickets are resolved according to standard procedures.
Your responsibilities will involve: • Assisting users with software and hardware issues • Setting up new equipment and applications for staff • Replacing outdated or malfunctioning IT equipment • Ensuring that all support tickets are logged and closed in a timely manner
This position is ideal for someone who enjoys helping others and has a knack for solving technical problems. You should be comfortable working in a fast-paced environment and be ready to tackle a variety of IT challenges. Strong customer service skills and a basic understanding of hardware and software are essential for success in this role. If you're looking to start your career in IT support, this position offers a great entry point with opportunities for growth and learning.
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