This IT Support intern role at iOCO is perfect for those looking to kickstart their career in tech. You will assist with service desk operations and support users with their technical issues.
As an IT Support intern at iOCO, you'll be part of a team dedicated to helping users resolve their technical issues. Your day-to-day tasks will involve managing support tickets, assisting with service desk operations, and ensuring that user queries are handled efficiently and effectively. This role is ideal for someone who enjoys problem-solving and has a passion for technology.
In this position, you will: • Assist users with their technical issues and provide excellent customer service. • Log and manage support tickets in line with service level agreements (SLAs). • Collaborate with other team members to improve service desk operations.
The ideal candidate for this role is someone who is eager to learn and grow in the IT field. You should have strong communication skills and a knack for troubleshooting. While prior experience is not required, familiarity with ticketing systems and a basic understanding of IT concepts will be beneficial.
This internship is a great opportunity to gain hands-on experience in IT support and to work in a collaborative environment focused on user satisfaction. If you're looking to start your career in tech, this role could be the perfect fit.
You'll be taken to the original listing on CareerJet to apply.