This role is ideal for someone looking to start their career in IT support. You'll provide essential technical assistance to the engineering team and help with various IT issues.
As a Technical IT Support Consultant, you'll be the first point of contact for technical issues at the company's head office in Kloof, Durban. Your main responsibility will be to assist the engineering team by providing essential support for various IT systems. This includes troubleshooting and resolving issues related to networking, servers, and desktop devices.
In this role, you will handle after-hours support as needed, ensuring that any urgent technical problems are addressed promptly. Your day-to-day tasks may involve responding to support tickets, assisting with network connectivity issues, and providing basic desktop support to users. You will also be expected to communicate effectively with team members and provide feedback on system performance.
This position is well-suited for individuals who have a foundational understanding of IT systems, whether through previous experience or completed courses. If you are eager to learn and grow in the IT field, this role offers a great entry point into a technical career.
Key requirements for this role include: • Basic knowledge of networking principles • Experience with desktop support and troubleshooting • Ability to work after hours when necessary
If you are passionate about technology and enjoy helping others solve their IT problems, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.