As an IT Support Technician at Craven Cottage CC, you'll be the go-to person for helping users with their tech issues. This role is perfect for someone who enjoys problem-solving and providing excellent customer service.
Craven Cottage CC is looking for an IT Support Technician to join their team in Roodepoort, Johannesburg. In this role, you will assist users with their technical issues, ensuring they have the support they need to perform their jobs effectively. Your day-to-day tasks will include troubleshooting hardware and software problems, providing remote support, and helping with the onboarding and offboarding of users. You will also escalate more complex issues to the IT Manager when necessary.
The ideal candidate for this position is someone who enjoys working with people and has a knack for solving problems. You should be comfortable with various IT systems and have a strong desire to help others. This role is entry-level friendly, making it a great opportunity for those looking to start their career in IT support.
Key responsibilities include: • Providing user support and troubleshooting technical issues • Assisting with onboarding and offboarding processes • Offering after-hours remote support when needed • Escalating unresolved issues to the IT Manager
If you are eager to learn and grow in the IT field, this position at Craven Cottage CC could be a great fit for you. You'll be part of a collaborative and supportive team, where your contributions will be valued and recognized.
You'll be taken to the original listing on CareerJet to apply.