As an IT Desktop Support Technician, you'll be the go-to person for tech issues in a fast-paced investment firm. Your role is crucial in ensuring that all staff have the support they need to work efficiently.
In this role, you'll provide essential desktop support to staff at a vibrant investment and management firm in Stellenbosch. Your day-to-day responsibilities will include troubleshooting hardware and software issues, assisting with setup and configuration of workstations, and ensuring that all technology runs smoothly. You'll be the first point of contact for any tech-related queries, making your role vital to the overall productivity of the team.
You will work closely with various departments, helping to resolve issues quickly and efficiently. This position is ideal for someone who enjoys problem-solving and has a passion for technology. You'll need to be patient and have strong communication skills, as you'll be assisting users with varying levels of technical knowledge.
Key responsibilities include: • Providing desktop support to staff members • Troubleshooting hardware and software issues • Assisting with the setup of new workstations • Ensuring all technology is functioning properly
To succeed in this role, you should have a solid understanding of desktop support principles and excellent customer service skills. While experience in investment management is a plus, it is not mandatory. This position is entry-level friendly, making it a great opportunity for those looking to start their career in IT support.
You'll be taken to the original listing on CareerJet to apply.