As a Personal Lines Underwriter at ASI Connect, you'll manage a portfolio of insurance clients, ensuring they receive the best coverage and service. This role requires strong analytical skills and the ability to build relationships with clients and insurers.
Professional and client-focused
**ROLES AND RESPONSIBILITIES** **Portfolio Management** * Manage and maintain a portfolio of personal lines insurance clients. * Process and negotiate annual policy renewals to ensure retention and adequate coverage. * Monitor and follow up on unpaid premiums, liaising with clients, insurers, and internal stakeholders to resolve outstanding accounts. * Process policy amendments, endorsements, additions, deletions, and cancellations accurately and within agreed service levels. * Conduct market approaches and obtain competitive quotations from insurers to ensure clients receive the most suitable cover and pricing. **Underwriting and Technical Duties** * Analyse and assess insurance risks to ensure appropriate cover is provided. * Review policy wordings, endorsements, and insurer terms and conditions. * Prepare and present quotations, comparisons, and recommendations to clients and brokers. * Ensure policies are issued correctly and comply with insurer underwriting guidelines. * Identify gaps in cover and recommend appropriate risk management and insurance solutions. **Client Service** * Build and maintain strong relationships with clients, insurers, and business partners. * Provide professional advice and support regarding commercial insurance products and coverage. * Respond to client queries and requests within agreed turnaround times. * Deliver exceptional service to improve client retention and satisfaction. **Insurer and Market Relationships** * Maintain strong working relationships with multiple insurers and underwriting managers. * Negotiate terms, premiums, and coverage enhancements on behalf of clients. * Stay informed of insurer product changes, underwriting appetite, and market developments. **Compliance and Administration** * Ensure all underwriting activities comply with FAIS, FICA, POPIA, and other applicable regulatory requirements. * Maintain accurate client records and documentation on internal systems. * Assist with audits, compliance reviews, and reporting requirements. * Ensure all policy documentation is issued and filed accurately and timeously. **Business Development Support** * Identify opportunities to cross\-sell and upsell insurance products within the existing client base. * Support new business initiatives by assisting with quotations and market submissions. * Contribute to portfolio growth and retention objectives. **Any other reasonable duties and responsibilities in line with your capabilities and at the request of your Superior** **JOB REQUIREMENTS** **Qualifications** * Class of business * RE * Insurance related qualification * Candidate must have a min of 5 years experience as an underwriter in a broking environment **Knowledge and Experience** * Sound knowledge of personal lines insurance products. * Knowledge of products and underwriting requirements across multiple insurers will be advantageous. * Strong understanding of policy wordings, risk assessment, and underwriting principles. * Excellent communication,...
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