As a Support Engineer at Pillangó Placements, you'll be the go-to person for maintaining and troubleshooting secure email and messaging solutions. This role is perfect for someone who enjoys solving technical issues and helping others.
Pillangó Placements is looking for a Support Engineer to join their team in Centurion, Gauteng. In this role, you will implement, maintain, and support secure email and messaging solutions across both desktop and mobile platforms. Your day-to-day responsibilities will involve managing and troubleshooting networks, including routers, switches, firewalls, and VPNs, ensuring that all systems are running smoothly and securely.
You will be responsible for diagnosing issues and providing solutions to technical problems that users may encounter. This role requires a proactive approach to identifying potential issues before they escalate, as well as a strong focus on customer service to assist users effectively.
The ideal candidate for this position is someone who enjoys working in a technical environment and has a knack for problem-solving. You should be comfortable working with various network devices and have a basic understanding of secure messaging solutions. Strong communication skills will also be essential, as you will be interacting with users to resolve their issues.
Key responsibilities include: • Implementing and maintaining secure email and messaging solutions • Managing and troubleshooting network devices • Diagnosing and resolving technical issues • Providing excellent customer support to users
If you are looking to start your career in IT support and have a passion for technology, this role could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.