Head of Product

**Who are we?** Sanlam was established as a life insurance company in South Africa but has since transformed into a diversified financial services group that operates across the African continent, India, Malaysia and selected developed markets, with listings on the Johannesburg, A2X and Namibian stock exchanges. In 2018 the Group celebrated its centenary as well as 20 years since demutualisation and listing in South Africa and Namibia. Sanlam is one of the largest internationally active insurance groups in the world with a presence in 31 countries and has the biggest non\-banking financial services footprint on the African continent. The Group's five business clusters (Sanlam Fintech x, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz and Santam) house the Group's business operations. The Group Office provides strategic direction and support to the five clusters, assisting them in realising their strategies and meeting their business objectives. The Group Office is responsible for governance and for the Group's centralised functions, which include: Finance, Actuarial and Risk Management, Strategy, Human Resources, Market Development and Sustainability. **Position Overview** SFTx is looking for a Head of Product, reporting directly to the CTO/CPO of SFTx, to lead product strategy, product execution and product team leadership for the new Sanlam app, which forms part of Sanlam Group’s Digital Engagement Ecosystem. This is a critical leadership role responsible for shaping and delivering a unified Sanlam digital experience and cross\-product engagement channel for customers. The app will play a central role in how customers discover, access, engage with and receive value from Sanlam’s broader ecosystem of products and services. The role will own the product vision, strategy, roadmap and execution direction for the app, ensuring that it delivers clear customer value, meaningful business impact and a high\-quality experience within a regulated financial services environment. The Head of Product will lead a multidisciplinary product function for the app, with Product Managers and Product Marketers reporting directly into the role. The role will partner with Product UX Design, UX Content, UX Research, Engineering and Data Science as part of the app’s cross\-functional product and delivery model, while team members remain accountable to their own competency leadership. This is both a product leadership role and a people leadership role. You will be expected to set direction, build team capability, establish strong product operating practices and create alignment across a complex stakeholder landscape spanning multiple business units and functions across the Sanlam Group. The role also requires a strong level of technical fluency in the mobile app and digital ecosystem space. While this is not an engineering role, the successful candidate must be able to engage credibly on platform, architecture, integration and delivery trade\-offs at a...