Help Desk IT Support Technician

Browns Jewellers Johannesburg Seen about 2 hours ago

Entry-friendly

Entry-Level

Other

The Summary

Join Browns Jewellers as a Help Desk IT Support Technician. You'll be the first point of contact for clients needing tech assistance, helping to solve their issues and ensuring smooth operations.

Must-have

client support
problem-solving
documentation
technical troubleshooting

Nice-to-have

familiarity with ticketing systems
network troubleshooting
customer service experience

Green flags

client-focused culture
supportive team environment

Things to ask about

potential for high call volume
issues may require escalation

Company vibe

Friendly and customer-oriented

Benefits & perks

permanent position
client-focused environment
opportunity for growth

Job Description

Job Summary Job Summary We are looking for a reliable and client-focused Help <b>Desk</b> IT Support Technician to provide.... · Escalate unresolved issues to appropriate technical teams. · Document incidents, solutions, and updates in the help <b>desk</b>

Ready to throw your hat in?

You'll be taken to the original listing on jobviewtrack.com to apply.

Apply now

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