As an IT Support Technician, you'll be the go-to person for tech issues in a busy FMCG environment. This role is perfect for someone who enjoys problem-solving and helping others with their tech needs.
In this role as an IT Support Technician, you will be responsible for providing technical support to employees within the company. Your day-to-day tasks will include troubleshooting hardware and software issues, assisting with network connectivity problems, and ensuring that all IT equipment is functioning properly. You'll work closely with other team members to resolve issues quickly and efficiently, ensuring minimal disruption to the business operations.
Key responsibilities include: • Responding to IT support requests from staff • Diagnosing and resolving technical issues • Maintaining and repairing hardware and software • Assisting with network setup and maintenance • Documenting support processes and solutions
This position is well-suited for someone who is proactive, enjoys working in a fast-paced environment, and has a strong customer service orientation. You should have at least two years of experience in IT support or a related field, along with a solid understanding of troubleshooting techniques and IT systems. If you are looking for a role where you can grow and develop your skills in a supportive environment, this could be the perfect opportunity for you.
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