Join a dynamic skin care company as a Senior IT Technician, where you'll provide high-level technical support across the business. This role is perfect for someone with extensive IT support experience and a strong understanding of network infrastructures.
As a Senior IT Technician at a vibrant skin care company, you will play a crucial role in ensuring the smooth operation of the company's IT infrastructure. Your primary responsibility will be to provide advanced technical support for hardware, software, and network-related issues, ensuring that all tickets are resolved within a 48-hour timeframe. You will work closely with enterprise-level applications and systems, including Power Apps, O365, and Azure, while also managing the onsite server environment.
In this role, you will be tasked with implementing and enforcing IT policies and procedures to maintain the security and integrity of the company's IT systems. You will assist in developing and maintaining documentation for internal procedures and user guides, ensuring that all IT-related issues raised by employees are logged and addressed promptly.
This position is ideal for someone with at least five years of experience in IT support, particularly with a strong foundation in TCP/IP and network infrastructures. You should be comfortable providing end-user education on current and new technologies, as well as troubleshooting complex IT issues. If you thrive in a dynamic environment and enjoy helping others with technology, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.