As an Intermediate Office 365 Engineer, you'll provide essential support for both hardware and software issues. This role is perfect for someone with a passion for technology and a knack for problem-solving.
Collaborative and supportive
Staff Solutions is looking for an Intermediate Office 365 Engineer to join their team in Port Elizabeth. In this role, you'll be responsible for providing desktop support to clients, both onsite and remotely. Your main tasks will include troubleshooting hardware and software issues, managing client queries through a ticketing system, and ensuring that all support requests are handled efficiently.
The ideal candidate will have at least one year of experience in desktop support, with a strong understanding of both hardware and software troubleshooting. A diploma in support services or relevant certifications such as A+ and N+ will be beneficial. You should be comfortable working in a fast-paced environment and have excellent communication skills to interact with clients effectively.
Key responsibilities include: • Managing and resolving client support tickets • Diagnosing and fixing hardware issues • Troubleshooting software problems • Providing excellent customer service
This role suits someone who enjoys helping others and has a keen interest in technology. If you're looking to grow your skills in IT support and work in a collaborative environment, this position could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.