As an IT Support Technician, you'll be the go-to person for resolving technical issues and ensuring smooth IT operations. This role is perfect for someone who enjoys helping others and has a knack for problem-solving.
The IT Support Technician plays a crucial role in maintaining the technology that keeps the company running smoothly. You will provide first-line support for various IT equipment, including desktops, laptops, and printers. Your day-to-day tasks will involve troubleshooting issues, assisting users with system access, and ensuring that all IT operations adhere to company policies and cybersecurity standards.
In this role, you will be responsible for: • Providing technical support and maintenance for hardware and software • Assisting with password resets and application support • Keeping accurate records of IT assets and incidents • Training staff on IT systems and best practices in cybersecurity • Supporting the adoption of new technologies within the organization
This position is ideal for someone who enjoys working in a fast-paced environment and is eager to help others with their technical challenges. A Higher Certificate, Associate Degree, or National Diploma in IT, Computer Science, or Information Systems is required. If you are a problem-solver with a passion for technology, this role could be a great fit for you.
You'll be taken to the original listing on PNet to apply.