This IT Support Intern role at iOCO is perfect for those looking to kickstart their career in tech. You'll be assisting with service desk operations and managing support tickets to ensure users receive timely help.
As an IT Support Intern at iOCO, you'll play a crucial role in ensuring that users receive the assistance they need with their IT issues. Your day-to-day tasks will involve managing support tickets and engaging with users to resolve their problems efficiently. This position is ideal for someone who is eager to learn and grow in the tech field.
In this role, you will be responsible for: • Logging calls on the ticketing system • Assisting users with their IT queries • Contributing to the smooth operation of the service desk
The ideal candidate for this internship should have a basic understanding of IT concepts and a strong desire to help others. Good communication skills and a customer service mindset will be essential for success in this position. If you're looking to gain hands-on experience in IT support and work in a supportive team environment, this internship could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.