SA Power is seeking a Field Service Technician to provide on-site technical support and repairs. You'll work directly with customers, ensuring their systems run smoothly and efficiently. This role requires hands-on problem-solving skills and a commitment to customer service.
Innovative and customer-focused, with a strong emphasis on technical expertise.
SA Power is looking for a dynamic individual to join our team in Johannesburg as a Field Service Technician. As a leading provider of automation solutions, we specialize in developing cutting\-edge technologies that streamline industrial processes and enhance efficiency. **Duties and responsibilities** * Service\-related duties in the region including repairs, upgrades, technical support, fault finding, system improvement, agency support, on\-site installations. * Provide on\-site technical service and support on all SA Power service\-related products. * Responsible for technical projects after it has been signed over to the Service Team. * On\-site technical service and support up to fault finding level. The Field Service Technician must be able to identify any mechanical issues and resolve those. The repair of these mechanical systems (agency related) is the responsibility of the workshop. * Perform administrative tasks by correctly and timeously completing job cards, timesheets, and logbook. * Provide quotes to customers and assist with sales within the branch/region. * Building and maintaining customer relationships and promoting SA Power projects, products, service, and training. * Provide technical telephonic and customer walk in support. **Desired experience and qualification** * Grade 12\. * A recognised qualification from a reputable institution or training centre. * Trade Test Certificate (Electrical or Millwright). * Minimum 3 years’ experience in a similar industry / factory environment. * Preference will be given to candidates who have experience in AC drives; electrical panel\-building; electrical wiring and fault\-finding; basic knowledge of PLC programming \- Ladder, Structured text. * Must be efficient in hardwire circuit fault\-finding. Applicants must be adaptable to flexible working hours including working after hours and some weekends. Job Types: Full\-time, Permanent Application Question(s): * Do you have a Trade Test Certificate? If yes, please indicate the trade and when it was obtained. * What is your main reason for considering a change from your current position? * What is your notice period with your current employer? * What are your basic salary expectations for this role? Work Location: In person
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