As an IT Support Technician at Revozo IT, you'll be the go-to person for tech issues across various locations in Gauteng. This role is perfect for someone who enjoys hands-on problem-solving and working directly with users.
Revozo IT is looking for a skilled IT Support Technician to join their team, focusing on field support across the Gauteng region. In this role, you will travel to various offices to resolve technical issues, ensuring that systems run smoothly for end-users. Your daily tasks will include troubleshooting and resolving support requests related to desktops, laptops, printers, and network infrastructure.
You will be responsible for setting up, configuring, and maintaining both Windows and Mac systems. Additionally, you will create and maintain IT documentation to streamline future issue resolution. Your ability to communicate effectively with end-users, management, and directors will be crucial in providing excellent support.
This position is ideal for someone with at least four years of technical support experience who enjoys a hands-on approach to problem-solving. You should be comfortable working independently and as part of a team, assisting both onsite and remote support efforts. If you thrive in a dynamic environment and are passionate about technology, this role could be a great fit for you.
Key responsibilities include: • Resolving daily support requests • Conducting proactive daily checks • Traveling to various locations for support tasks • Collaborating with the onsite support team • Maintaining IT documentation for issue resolution
To succeed in this role, you should have a strong background in IT support, particularly with desktop and laptop systems, as well as experience with network infrastructure. Your technical skills, combined with your ability to work well with others, will help you excel in this position.
You'll be taken to the original listing on PNet to apply.