As an ICT Support Technician at I Can, you'll play a crucial role in providing technical assistance to users. This position is ideal for someone who enjoys solving problems and helping others with their tech issues.
I Can is looking for an ICT Support Technician to join their team in Johannesburg. In this role, you will be the first point of contact for users needing technical assistance. Your main responsibility will be to troubleshoot and resolve issues related to hardware and software, ensuring that users have a smooth experience with their technology.
You will work in a help desk environment, where you'll interact with customers and provide support for various technical problems. This role may also involve some website maintenance and application support, giving you a chance to expand your skills in these areas.
Key responsibilities include: • Responding to user inquiries and providing timely solutions • Troubleshooting hardware and software issues • Assisting with website maintenance and application support as needed
This position is well-suited for individuals who enjoy helping others and have a knack for problem-solving. If you have experience in technical or customer support, this could be a great opportunity to grow your career in ICT support.
You'll be taken to the original listing on CareerJet to apply.