As a Level 3 IT Support professional, you'll tackle complex technical issues and ensure smooth IT operations. This role is perfect for those with a strong background in networking and systems administration.
In this Level 3 IT Support role, you'll be responsible for resolving advanced technical issues related to networking and system administration. Your day-to-day tasks will involve troubleshooting complex problems, managing VPNs, firewalls, and backups, and ensuring that all systems run smoothly. You'll work with Linux and UNIX systems, so familiarity with these platforms is essential.
You will also have the opportunity to work with Microsoft Intune and other Microsoft technologies, which can enhance your skill set. This position is ideal for someone who enjoys solving problems and has a strong technical background. You will be part of a remote team, collaborating with colleagues to provide top-notch IT support.
Key responsibilities include: • Troubleshooting and resolving advanced IT issues • Managing and configuring networking equipment • Ensuring system security and data integrity • Supporting users with technical queries and issues
To succeed in this role, you should have a solid understanding of networking principles and experience with Linux and UNIX systems. Certifications like Microsoft 365 Certified - Enterprise Administrator Expert are preferred but not mandatory. If you're passionate about IT and enjoy working in a remote environment, this could be the perfect fit for you.
You'll be taken to the original listing on CareerJet to apply.