1st Line Technical Support Engineer

Datafin Cape Town Seen about 1 hour ago

Entry-friendly

Entry-Level

Other

The Summary

Join a dynamic team as a 1st Line Technical Support Engineer, where you'll assist clients with their IT issues. This role is perfect for those who enjoy problem-solving and helping others.

Must-have

customer service
troubleshooting
technical support
communication skills

Nice-to-have

familiarity with ticketing systems
basic networking knowledge
experience with remote support tools

Green flags

focus on customer satisfaction
opportunities for growth
collaborative team culture

Things to ask about

remote work may vary
occasional on-site support required

Company vibe

Supportive and customer-focused

Benefits & perks

remote work options
training and development opportunities
supportive team environment

Job Description

Job Summary 1st Line Technical Support <b>Engineer</b> IT - Support Cape Town - Western Cape - South Africa ENVIRONMENT... to fill the role of a 1st Line Technical Support <b>Engineer</b>. You will support a diverse client base remotely and occasionally

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1st Line Technical Support Engineer

Must-have

Nice-to-have

Green flags

Things to ask about

Company vibe

Benefits & perks

Job Description

Ready to throw your hat in?

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