As an IT Field Engineer, you'll provide hands-on support for various clients in Johannesburg and Pretoria. This role is perfect for someone who enjoys working independently and has a solid background in IT support.
HSC Systems is seeking an IT Field Engineer to provide essential support to a range of clients across Johannesburg and Pretoria. In this role, you'll be the primary technical contact for clients, ensuring their IT environments run smoothly. Your responsibilities will include managing servers, networking, desktops, and unified communications systems. You'll work independently on-site, tackling day-to-day technical issues while having access to escalation support for more complex problems.
The ideal candidate will have 3-5 years of hands-on IT support experience, particularly in a multi-client or Managed Service Provider (MSP) setting. You'll need to be comfortable working autonomously and possess strong problem-solving skills. Your ability to communicate effectively with clients will be crucial, as you'll be their go-to person for technical assistance.
Key responsibilities include: • Supporting IT environments at assigned client sites • Troubleshooting and resolving technical issues • Collaborating with the escalation team for complex problems • Maintaining strong client relationships through effective communication
This role suits someone who thrives in a dynamic environment and enjoys the challenge of supporting various clients. If you have a solid background in IT support and are looking for a role that offers independence and client interaction, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.