As an IT Support Technician at Numeral Holdings, you'll be the go-to person for resolving technical issues. With a focus on software and hardware support, you'll ensure that all systems run smoothly.
Numeral Holdings is looking for an experienced IT Support Technician to join their team in Pretoria East. In this role, you will provide first-level support for a variety of software applications and assist with hardware issues related to laptops and desktops, including Mac systems. Your expertise will be crucial in ensuring that employees have the technical support they need to perform their jobs effectively.
Your daily responsibilities will include: • Responding to helpdesk tickets and resolving technical issues in a timely manner. • Providing support for software applications and troubleshooting any problems that arise. • Assisting with hardware setup and maintenance, including laptops and desktops. • Offering support for Pastel software and CCTV systems, particularly Hikvision.
This role is ideal for someone with a strong background in IT support, particularly with at least 10 years of experience. You should be comfortable working in a fast-paced environment and have excellent problem-solving skills. Familiarity with helpdesk software like Atera is a plus, as is experience with CCTV systems. If you are passionate about helping others and have a knack for technology, this position could be a great fit for you.
You'll be taken to the original listing on PNet to apply.