The Junior IT Support Technician role is perfect for someone who enjoys helping others with technology. You'll be the first point of contact for technical issues and will work to resolve them efficiently.
As a Junior IT Support Technician, you will be responsible for providing first-line technical support to users in Pretoria. Your main tasks will involve troubleshooting hardware and software issues, assisting with Microsoft 365 applications, and ensuring that users have a smooth experience with their technology. This role is ideal for someone who enjoys problem-solving and has a passion for helping others.
In your day-to-day work, you will interact with users to understand their technical issues and guide them through solutions. You will work closely with a team of IT professionals who are dedicated to providing excellent service. Your responsibilities will include:
This position is suitable for entry-level candidates who are eager to learn and grow in the IT field. A strong customer service mindset and basic technical knowledge are essential for success in this role. If you are looking to kickstart your career in IT support, this opportunity could be a great fit for you.
You'll be taken to the original listing on CareerJet to apply.