Service Desk Analyst

Six Sense Consulting Cape Town Seen about 2 hours ago

Mid-Level

Other

2+ yrs experience

The Summary

Join a global legal practice as a Service Desk Analyst in Cape Town. You'll be the first point of contact for IT support, helping users resolve issues and improve their experience.

Must-have

customer service
troubleshooting
communication

Nice-to-have

familiarity with legal software
ITIL certification

Green flags

supportive team environment
focus on employee growth
clear communication

Things to ask about

high visibility role may lead to stress
potential for long hours

Company vibe

Professional and collaborative

Benefits & perks

health insurance
flexible working hours
professional development opportunities

Job Description

Global legal practice is looking to appoint a Service Desk Analyst The Service Desk Analyst is responsible... across the offices. This is a highly visible role, the Service Desk Analyst is often the first point of contact between IT

Ready to throw your hat in?

You'll be taken to the original listing on jobviewtrack.com to apply.

Apply now

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Nice-to-have

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Job Description

Ready to throw your hat in?

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