As an RPA Infrastructure Engineer L2 at Altron, you'll play a key role in supporting and resolving platform-specific issues. This position is ideal for someone with a solid background in IT support and a passion for problem-solving.
Collaborative and solution-oriented
Altron is looking for an RPA Infrastructure Engineer L2 to join their team in Cape Town. In this role, you'll be responsible for providing support and resolving issues related to RPA platforms. Your day-to-day tasks will involve working closely with vendors and OEMs to escalate and address platform-specific challenges. This position requires a proactive approach to troubleshooting and a strong understanding of IT support processes.
The ideal candidate will have 2-3 years of experience in IT support, making them well-equipped to handle the technical demands of the role. You'll need to be comfortable working in a fast-paced environment and collaborating with various teams to ensure smooth operations. Strong communication skills will be essential as you'll be the bridge between technical teams and external partners.
Key responsibilities include: • Providing technical support for RPA infrastructure • Collaborating with vendors for issue resolution • Escalating complex problems to the appropriate teams • Documenting support processes and solutions
This role suits someone who enjoys problem-solving and has a keen interest in automation technologies. If you're looking to advance your career in IT support and work with innovative technologies, this could be the perfect opportunity for you.
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