As a Trainee IT Support Manager at Shoprite Holdings, you'll be the go-to person for technical assistance. This role is ideal for those looking to kickstart their career in IT support.
Shoprite Holdings is looking for a Trainee IT Support Manager to join their team in Durban. In this role, you will provide essential technical support to end-users, particularly franchisees, ensuring they have the tools and assistance they need to operate smoothly. Your day-to-day tasks will involve troubleshooting issues, guiding users through technical problems, and utilizing remote desktop tools to assist users in various locations.
You will be responsible for: • Providing remote support to users experiencing technical difficulties • Assisting in the maintenance and updates of IT systems • Collaborating with team members to resolve issues efficiently
This position is perfect for someone who is eager to learn and grow in the IT field. If you have a knack for problem-solving and enjoy helping others, this role will suit you well. While prior experience is not mandatory, a basic understanding of IT support principles will be beneficial. Strong communication skills will also help you interact effectively with users and team members.
Overall, this is a fantastic entry-level opportunity for individuals looking to build a career in IT support within a dynamic and collaborative environment.
You'll be taken to the original listing on CareerJet to apply.