As an IT Support Technician, you'll be the go-to person for resolving technical issues in a corporate environment. Your role will involve hands-on support for hardware, software, and AV systems, ensuring everything runs smoothly for internal events and daily operations.
Collaborative and service-oriented, focused on providing excellent support.
In this role as an IT Support Technician, you will provide essential on-site support for various technical issues, including hardware, software, and printer problems. Your day-to-day responsibilities will involve troubleshooting user issues, performing system maintenance, and ensuring that all equipment is functioning properly. You will also assist with audio-visual setups for meetings and events, making sure everything is ready for a seamless experience.
Your tasks will include: • Logging and resolving support tickets efficiently • Documenting processes, inventory, and solutions • Performing basic maintenance and updates on systems • Assisting with facilities tasks related to IT and AV infrastructure, such as cable runs and equipment room upkeep.
This position is ideal for someone who enjoys problem-solving and working directly with users. If you have a passion for technology and a desire to help others, this role will suit you well. You will gain valuable experience in a corporate setting, enhancing your skills in IT support and user assistance.
To succeed in this role, you should have a solid understanding of hardware and software troubleshooting, as well as experience with AV setups. Familiarity with ticketing systems will be beneficial. A proactive attitude and strong communication skills will help you thrive in this collaborative environment.
You'll be taken to the original listing on PNet to apply.