Join Sabio Group as an AI Compliance and Governance Specialist and help shape the future of AI in customer experience. You'll ensure our AI solutions meet regulatory standards and internal policies while working in a dynamic, fast-paced environment. This role is perfect for someone passionate about responsible AI and compliance.
Innovative and collaborative, with a strong focus on compliance and responsible AI.
### **Description** At Sabio Group, we're building the next generation of AI\-powered customer experience for some of the world's most demanding enterprise brands. We deliver significant volumes of agentic AI, LLM and conversational solutions into regulated industries β which means governance and compliance aren't a back\-office function for us, they're a competitive advantage and a customer expectation. We're hiring an **AI Compliance \& Governance Specialist** to join our Internal AI Team and add capacity to our existing governance and compliance function. We're already ISO 27001 and SOC 2 Type II certified, we operate under the EU AI Act, and we're working towards ISO 42001\. You'll play a key part in evolving that posture β across the solutions we ship to customers, the policies and procedures we run internally, and the way we evidence trust to regulators and clients. This is a hands\-on role for someone who is genuinely curious about AI, comfortable using AI tooling to amplify their own output, and thoughtful about how to govern it responsibly. It's a fun, fast\-paced environment with a high\-growth business area behind it β and a strong remit to shape how AI is built and deployed across the Sabio group.### **Key Responsibilities** **Customer Solution Assurance*** Review and assure the AI solutions we deliver to customers against EU AI Act obligations, ISO 42001 controls, customer\-specific regulatory requirements and Sabio's internal standards. * Partner with delivery teams during discovery, design and deployment to ensure bias, hallucination, prompt\-injection, misuse and other AI\-specific risks are identified and mitigated by design β not patched in later. * Support pre\-sales and customer conversations on compliance posture, certifications and responsible AI commitments. **Policy, Procedure \& Strategy*** Draft, maintain and evolve internal AI policies, procedures, standards and control frameworks. * Contribute to the strategic direction of Sabio's AI governance programme β including roadmap to ISO 42001 certification and ongoing alignment with EU AI Act, ISO 27001 and SOC 2 Type II. * Translate regulatory change (EU AI Act guidance, national implementations, sector\-specific rules) into practical, actionable internal guidance. **Audit \& Assurance*** Audit Sabio's AI deployment and support methodologies against internal standards and external frameworks. * Support external audits from customers, certification bodies and regulators β preparing evidence, running walkthroughs and remediating findings. * Build and report on AI governance KPIs that give leadership and customers a clear, honest view of compliance posture. **Responsible AI in Practice*** Operationalise responsible AI principles β fairness, transparency, accountability, robustness, human oversight β across solution lifecycles. * Work with engineering and AI teams on practical mitigations for bias, hallucination, jailbreak resistance, data leakage and acceptable\-use...
You'll be taken to the original listing on za.indeed.com to apply.