As an MSP Level 3 IT Support professional, you'll tackle complex technical issues and ensure smooth IT operations. This role is ideal for those who enjoy problem-solving and have a strong background in networking and system administration.
In this role, you'll be part of a dedicated team providing high-level IT support to clients. Your day-to-day responsibilities will involve troubleshooting and resolving technical issues related to networking, VPNs, firewalls, and various operating systems like Linux and UNIX. You'll also work with backup systems and ensure that all IT operations run smoothly.
The ideal candidate for this position should have a solid understanding of networking technologies and experience with various IT systems. You will be expected to handle complex problems and provide solutions efficiently. Strong communication skills are essential, as you'll be interacting with clients and other team members regularly.
Key responsibilities include: • Troubleshooting and resolving IT issues for clients • Managing and configuring network devices and firewalls • Supporting Linux and UNIX systems • Implementing and managing VPN solutions • Ensuring data backups and recovery processes are in place
If you have experience with Microsoft Intune and hold relevant certifications, that will be a plus. This position is suited for someone who is proactive, enjoys technical challenges, and is committed to providing excellent customer service in a remote work environment.
You'll be taken to the original listing on CareerJet to apply.