Join a dynamic team as a Senior Call Centre AI Engineer, where you'll develop cutting-edge AI voice solutions. This role is perfect for those passionate about natural language processing and voice technology.
As a Senior Call Centre AI Engineer, you'll be part of a team dedicated to enhancing customer interactions through AI-driven voice technology. Your main focus will be on developing and implementing natural language processing models that improve the performance of AI voice agents. This role is ideal for someone who enjoys hands-on work and is eager to push the boundaries of voice AI.
In your day-to-day activities, you will: • Design and develop NLP models for various applications, including intent classification and sentiment analysis. • Work closely with AI voice agents to enhance their capabilities and performance. • Analyze and score agent performance to ensure high-quality interactions.
The ideal candidate will have a strong background in Python and experience with NLP technologies. Familiarity with voice AI systems and tools like 3CX will be beneficial. You should be comfortable working in a fast-paced environment and have a passion for leveraging AI to improve customer experiences.
If you're looking to make an impact in the field of AI and voice technology, this position offers a great opportunity to grow your skills and contribute to innovative projects.
You'll be taken to the original listing on CareerJet to apply.