As a Field Support Technician, you'll be the go-to person for IT support in safety and security solutions. Your expertise will help ensure smooth operations and customer satisfaction.
In the role of Field Support Technician, you will be responsible for providing IT support in the safety and security sector. Your day-to-day tasks will involve troubleshooting and resolving technical issues, ensuring that systems run smoothly and efficiently. You will work closely with customers to understand their needs and provide effective solutions, making your role crucial for maintaining high levels of customer satisfaction.
Your responsibilities will include: • Providing helpdesk support to customers • Diagnosing and resolving hardware and software issues • Assisting with network setup and maintenance • Ensuring compliance with safety and security protocols
This position is ideal for someone with a solid background in IT, particularly with networking and Microsoft systems. You should have strong problem-solving skills and the ability to communicate effectively with clients. A valid driver’s license is essential, as you may need to travel to various sites to provide support. If you are passionate about technology and enjoy helping others, this role could be a great fit for you.
To succeed in this position, you should have at least five years of IT experience, with a focus on customer support and troubleshooting. Your ability to work independently and as part of a team will be key to your success in this role.
You'll be taken to the original listing on CareerJet to apply.