This Junior IT Support Technician role is perfect for someone eager to start their career in tech. You'll be the first point of contact for users needing help with their IT issues.
The Talent Room is looking for a Junior IT Support Technician to join their team in Pretoria. In this role, you will provide essential first-line support to users experiencing technical issues. Your main focus will be on assisting with hardware and software problems, particularly those related to Microsoft 365. This position is ideal for someone who enjoys helping others and is keen to learn more about IT support.
As a Junior IT Support Technician, your daily tasks will include responding to user inquiries, diagnosing technical issues, and providing solutions. You will work closely with other team members to ensure that all support requests are handled efficiently. Your responsibilities will also involve maintaining records of support interactions and contributing to the overall improvement of IT services.
Key responsibilities include: • Providing first-line technical support to users • Troubleshooting hardware and software issues • Assisting with Microsoft 365 applications • Documenting support requests and resolutions
This role is suitable for individuals who are motivated, customer-focused, and eager to develop their skills in IT support. A basic understanding of IT systems and a passion for technology will help you succeed in this position. If you're looking to kickstart your career in tech, this is a great opportunity to gain hands-on experience in a supportive environment.
You'll be taken to the original listing on CareerJet to apply.