As a Data Centre Systems Engineer, you'll be the go-to person for maintaining and supporting iConnect systems. Your role will involve ensuring hardware reliability and assisting clients with their technical issues.
In this role, you'll provide essential support and maintenance for the company's iConnect systems within the Data Centre. Your day-to-day tasks will involve performing routine system redundancy tests to ensure that hardware and connections are functioning correctly. This is crucial for maintaining the reliability of the systems that clients depend on.
You'll also be part of the helpdesk/service desk support team, where you'll assist clients by addressing calls logged in the incident management system. This means you'll need to be responsive and effective in troubleshooting issues as they arise, ensuring that clients receive the support they need in a timely manner.
This position is well-suited for individuals who enjoy problem-solving and have a keen interest in technology. If you're looking to start your career in IT support, this role offers a great opportunity to gain hands-on experience in a dynamic environment.
Key requirements for this role include a solid understanding of system support and hardware maintenance, along with familiarity with incident management processes. Being proactive and having good communication skills will also help you succeed in this position.
You'll be taken to the original listing on PNet to apply.