Join SHEilds as a 1st Line IT Support professional and be the first point of contact for IT issues. This role is perfect for someone who enjoys helping others and has a knack for solving technical problems.
collaborative and supportive
SHEilds is looking for a 1st Line IT Support professional to join their team in Roodepoort. In this role, you will be responsible for providing essential IT support to employees across various global offices, including the UK and Dubai. Your main tasks will involve troubleshooting software and hardware issues, assisting with installations, and ensuring that users have the support they need to work effectively.
You will work closely with a team of IT support professionals, reporting to a Senior IT Support staff member and the IT Director. Your day-to-day responsibilities will include:
This role is ideal for someone with a passion for technology and a desire to help others. If you have experience in a previous IT support or helpdesk role, you will find this position rewarding. The company values a collaborative and supportive environment, making it a great place for entry-level candidates to grow their skills and advance their careers in IT support.
You'll be taken to the original listing on PNet to apply.