Infrastructure Team Lead - Durban

We are seeking an experienced and proactive Infrastructure Team Lead to play a central role in overseeing the health, performance, and security of our network, cloud, and server environments. Your leadership will be instrumental in guiding and mentoring a talented team of engineers, ensuring the stability and growth of our IT operations. YOUR CORE FOCUS AREAS: **Network Infrastructure** * Design, develop, and maintain detailed WAN and LAN diagrams to map our network infrastructure. * Support and manage network monitoring tools, such as PRTG, to ensure optimal network health and performance. * Perform ongoing network maintenance, including implementing patches, hot fixes, and security configurations. * Configure and install essential network hardware, including routers, switches, and firewalls. * Oversee network asset management and maintain vendor relationships within the parameters of established change management policies. **Cloud Ecosystem** * Manage and support Microsoft 365 tenant environments, focusing on user management, security, and compliance. * Assist with Azure tenant administration, including billing and cost optimization. * Respond to escalated support tickets related to Microsoft 365, Azure, and AWS services, ensuring timely resolution. * Monitor, troubleshoot, and optimize cloud infrastructure to maintain strong performance and security standards. **Server \& On\-Premises Systems** * Demonstrate advanced Active Directory skills, including creating Group Policies and managing Domain Controllers. * Manage server hardware, storage solutions, and hypervisor technologies such as VMware and Hyper\-V. * Exhibit strong troubleshooting abilities with backup and restore technologies, especially Veeam. * Maintain and support the Mimecast suite (including TTP) and Microsoft mail applications, such as Exchange and O365\. **Leadership \& Team Development** * Provide guidance, mentorship, and technical leadership to engineering team members, supporting their professional growth. * Collaborate closely with management on project planning and prioritization to align with business objectives. * Champion best practices in documentation, security, and change management throughout the IT department **MINIMUM REQUIREMENTS:** * Grade 12\. * IT Diploma/Degree or equivalent qualification * A\+ and N\+ certifications * Proven background as a Senior Systems Engineer, Network Engineer, or in a similar technical role with leadership responsibilities. * Comprehensive technical expertise across network, cloud, and server infrastructure domains. * Ability to diagnose and resolve complex issues both over the phone and in\-person, using a systematic approach. * Superior organizational skills, with the capacity to prioritize, multitask, and thrive in a dynamic environment. * Excellent communication abilities and a collaborative, team\-oriented mindset with a focus on mentorship. * Proactive attitude, consistently staying informed about emerging technologies and...