Join a dynamic team as a Senior Call Centre AI Engineer, where you'll develop and enhance AI voice agents. This role is perfect for those with a strong background in Python and voice AI technologies.
As a Senior Call Centre AI Engineer, you'll be part of a team dedicated to developing advanced AI voice agents that enhance customer interactions. Your role will involve hands-on work with Python and various voice AI technologies, ensuring that the systems are reliable and user-friendly. You'll also focus on the availability and fault tolerance of customer-facing AI systems, which are crucial for maintaining high service standards.
In your daily responsibilities, you will: • Design and implement AI voice solutions using Python and LLMs. • Collaborate with cross-functional teams to integrate AI systems with existing platforms. • Monitor system performance and troubleshoot issues to ensure seamless operation. • Conduct analytics and QA automation to improve system efficiency and user experience.
This position is ideal for someone with at least five years of experience in AI development, particularly in voice technologies. You should be comfortable working in a fast-paced environment and have a passion for innovation in AI. Strong problem-solving skills and the ability to work collaboratively are essential for success in this role. If you're looking to make a significant impact in the field of AI, this opportunity could be a great fit for you.
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