Join NTT DATA as an MS Server Engineer (L1) and be the first line of support for clients' IT infrastructure. This role is perfect for those looking to start their career in IT support, focusing on monitoring and resolving technical incidents.
Supportive and innovative, with a commitment to technical excellence.
As an MS Server Engineer (L1) at NTT DATA, you will play a crucial role in maintaining the operational integrity of client IT systems. Your primary responsibility will be to provide first-line support for technical incidents, ensuring that issues are identified and resolved quickly. You will monitor client infrastructure, perform daily health checks, and proactively address any potential problems before they affect service delivery. This role is ideal for someone who enjoys troubleshooting and helping others with their IT needs.
Your daily tasks will include managing user accounts in Active Directory, performing password resets, and handling group permissions. You will also be involved in server monitoring, patch management, and basic networking tasks. The position requires a good understanding of Windows Server environments and basic networking principles, as well as familiarity with remote support tools. You will also have the opportunity to contribute to documentation and knowledge sharing within the team.
This role suits individuals who are eager to learn and grow in the IT field. A diploma or degree in Information Technology or a related field is advantageous, along with relevant certifications such as Microsoft Certified Fundamentals or CompTIA Server+. You will be part of a supportive team that values client satisfaction and strives for excellence in service delivery. If you are looking to kickstart your career in IT support, this position offers a great entry point into the industry.
You'll be taken to the original listing on Indeed to apply.