As an IT Field Engineer at HSC Systems, you'll provide essential support to clients across Gauteng. This role is perfect for someone who enjoys hands-on technical work and has experience in a multi-client environment.
HSC Systems is seeking an IT Field Engineer to provide on-site technical support for a diverse range of clients in Johannesburg and Pretoria. In this role, you will be the primary technical contact for clients, ensuring their IT environments run smoothly. Your responsibilities will include managing servers, networking equipment, desktops, and unified communications systems. You'll work independently, but have access to escalation support for more complex issues.
Your day-to-day tasks will involve troubleshooting and resolving technical issues, performing routine maintenance, and ensuring that all client systems are operational. You'll need to be proactive in identifying potential problems and implementing solutions before they escalate. This role requires a hands-on approach and the ability to communicate effectively with clients to understand their needs and provide tailored support.
This position is ideal for someone with 3-5 years of IT support experience, particularly in a managed service provider (MSP) setting. You should be comfortable working independently and have a strong technical background in server management, networking, and desktop support. If you thrive in a dynamic environment and enjoy helping clients solve their IT challenges, this role could be a great fit for you.
Key requirements include: • 3-5 years of hands-on IT support experience • Strong knowledge of server and network management • Experience with desktop support and unified communications • Ability to work independently and manage multiple client sites
Join HSC Systems and become a key player in delivering exceptional IT support to our clients.
You'll be taken to the original listing on PNet to apply.