As an ICT Support Technician at I Can, you'll be the go-to person for technical assistance. Your role will involve helping users with their IT issues and ensuring smooth operations.
I Can is looking for an ICT Support Technician to join their team in Johannesburg. In this role, you will provide essential technical support to users, helping them resolve their IT-related issues efficiently. Your day-to-day tasks will involve responding to help desk inquiries, troubleshooting problems, and ensuring that all systems are functioning properly.
You will be responsible for: • Assisting users with technical issues via phone, email, or in person • Maintaining and supporting applications and websites • Documenting support requests and resolutions for future reference
This role is ideal for someone who enjoys problem-solving and has a passion for technology. You should be comfortable working in a fast-paced environment and have a strong customer service orientation. While prior experience in help desk or technical support is beneficial, a willingness to learn and adapt is equally important.
If you have a knack for technology and enjoy helping others, this position could be a great fit for you. Join I Can and be part of a team that values collaboration and customer satisfaction.
You'll be taken to the original listing on CareerJet to apply.