iLaunch is seeking an IT Engineer to provide advanced technical support and manage IT infrastructure. This role is ideal for someone with a solid background in IT and a passion for problem-solving.
Professional and supportive environment
iLaunch (Pty) Ltd is looking for an IT Engineer to join their team in Cape Town. This role focuses on providing level 2-3 technical support, managing servers, and maintaining network systems. You will be responsible for monitoring escalated IT queries and ensuring that service level agreements (SLAs) are met. Additionally, you will provide training and upskilling in various IT applications to enhance team capabilities.
The ideal candidate will have at least five years of experience in IT infrastructure, with a minimum of one year in CRM administration or a similar role. You should have a strong understanding of South African IT legislation and be familiar with technologies such as Hyper-Converged systems, SD-WAN, and network management practices. Your day-to-day responsibilities will include troubleshooting technical issues, managing server performance, and ensuring network reliability.
This position suits someone who enjoys problem-solving and has a proactive approach to IT challenges. If you have a solid technical background and are eager to contribute to a supportive team environment, this role could be a great fit for you.
Key requirements include: • Minimum of 5 years' experience in IT infrastructure • 1 year of experience in CRM administration or similar • Strong knowledge of networking technologies and IT legislation • Ability to provide technical training and support
Join iLaunch to be part of a professional team that values growth and development in the IT field.
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