As a Tier 1/2 Desktop Support Technician, you'll be the first point of contact for IT issues. This role is perfect for those who enjoy helping others and solving technical problems.
In this role, you'll provide essential IT support to users, focusing on desktop operating systems and Microsoft 365. Your day-to-day tasks will involve troubleshooting hardware issues, ensuring endpoint security, and assisting with software installations. You'll be part of a team that values collaboration and problem-solving, making it a great fit for those who enjoy helping others with their tech challenges.
Key responsibilities include: • Responding to user inquiries and resolving technical issues • Setting up and configuring new hardware and software • Maintaining security protocols for endpoints • Documenting support requests and solutions for future reference
This position is ideal for individuals who have a passion for technology and a desire to learn. Whether you're just starting your career or have some experience in IT support, you'll find opportunities to grow and develop your skills. A background in managed service providers or multi-client environments is a plus, but not mandatory. If you're ready to dive into the world of IT support, this role could be your next step.
You'll be taken to the original listing on CareerJet to apply.