As a Junior IT Support Technician, you'll be the first point of contact for technical issues. This role is perfect for someone eager to kickstart their career in IT support.
The Talent Room is looking for a Junior IT Support Technician to join their team in Pretoria. In this role, you will provide essential support to users experiencing technical issues, ensuring that their IT systems run smoothly. Your day-to-day tasks will involve troubleshooting hardware and software problems, assisting with helpdesk inquiries, and maintaining IT equipment.
You will be responsible for: • Responding to user requests for technical assistance • Diagnosing and resolving hardware and software issues • Assisting with the setup and configuration of IT equipment • Maintaining records of support requests and resolutions
This position is ideal for someone who has recently completed their IT studies and is eager to gain hands-on experience in the field. A strong willingness to learn and a customer-focused attitude are key to succeeding in this role. Familiarity with IT ticketing systems and experience in printer support will be advantageous but are not mandatory.
If you are looking to start your career in IT support and enjoy helping others solve their technical problems, this could be the perfect opportunity for you.
You'll be taken to the original listing on CareerJet to apply.